Frequently Asked Questions
The Answers You Need
My order has been returned to the sender, what do I do?
There are a few reasons as to why this would of happened. The most common reason is due to an undeliverable address. Other instances include the package being unclaimed at customs or refused/returned.
If this happens please get in contact with Customer Services so they can discuss how to reship the product.
New shipping charges will be applied for orders that have been unclaimed at customs, returned by the customer, or had an incorrect address originally provided.
What are the payment options?
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What is your return policy?
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